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Find a Crown Development Application

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Accessibility statement for the Find a Crown Development service

This accessibility statement applies to https://find-crown-development.planninginspectorate.gov.uk

Using this service

This website is run by The Planning Inspectorate. We want as many people as possible to be able to use this website. For example, that means you should be able to:

  • Change colours, contrast levels and fonts
  • Zoom in up to 300% without the text spilling off the screen
  • Navigate most of the website using speech recognition software
  • Listen to most of the website using a screen reader (including the most recent versions of JAWS, NVDA and VoiceOver)

We’ve also made the website text as simple as possible to understand.

AbilityNet has advice on making your device easier to use if you have a disability.

How accessible this service is

We know some parts of this website are not fully accessible:

  • Multiple pages have two-dimensional scrolling present
  • The tabbing order of the website may not always be logical
  • Page titles aren’t always descriptive

Feedback and contact information

If you need information on this website in a different format like accessible PDF, large print, easy read, audio recording or braille:

We’ll consider your request and get back to you in 10 working days.

Reporting accessibility problems with this website

We’re always looking to improve the accessibility of this website. If you find any problems not listed on this page or think we’re not meeting accessibility requirements, contact us via our customer contact form.

Enforcement procedure

The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’). If you’re not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).

Technical information about this website’s accessibility

The Planning Inspectorate is committed to making its website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.

Compliance status

This website is partially compliant with the Web Content Accessibility Guidelines version 2.2 AA standard, due to the non-compliances listed below.

Non-accessible content

The content listed below is non-accessible for the following reasons.

Non-compliance with the accessibility regulations

Whilst viewing the site at 1280px width and 400% zoom, two-dimensional scrolling is required to view content. Which may cause users who require bigger text to find it difficult if they must scroll to read long lines. This fails WCAG 2.2 success criterion 1.4.10 (Reflow).

We plan to resolve this by: 30th May 2025

The page titling is not descriptive and informative, this can result in navigation issues between browser tabs. This fails WCAG 2.2 success criterion 2.4.2 (Page Titled).

We plan to resolve this by: 30th May 2025

The focus order of the page is not always logical after selecting ‘continue’ on the form pages. This can cause confusion for users who require assistive technology to discern where they are on the page. This fails WCAG 2.2 success criterion 2.4.3 (Focus Order).

We plan to resolve this by: 30th May 2025

Preparation of this accessibility statement

This statement was prepared on 26/03/2025. It was last reviewed on 26/03/2025.

This website was last tested on 25/03/2025. The test was carried out by Zoonou.

Zoonou used WCAG-EM to define a representative selection of pages and test approach.